At Greenworks Solutions (Holdings) Limited, we are committed to safeguarding and respecting your privacy when visiting our site or communicating electronically with us. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you.

This Privacy Policy governs the manner in which Greenworks Solutions (Holdings) Limited collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://www.greenworkssolutions.co.uk website (“Site”).

Information We Collect

We collect both personally identifiable and non-personally identifiable information to enhance your experience with our Site.

Personally Identifiable Information

We may collect personal data from Users in various ways, including but not limited to when Users visit our site, register, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. This data may include:

  • Name
  • Email address
  • Mailing address
  • Phone number

You may visit our Site anonymously, but note that opting out of providing this data may prevent access to certain services.

Non-Personally Identifiable Information

We may collect non-personally identifiable information about Users, such as:

  • Browser type
  • Operating system
  • Internet service provider
  • Referring/exit pages

Cookies & Tracking Technologies

Our Site uses cookies, log files, web beacons, and other tracking technologies to enhance user experience and collect data about how our Site is used.

Cookies

Cookies are small files stored on your device that help us improve your experience. You can adjust your browser settings to refuse cookies or alert you when they are sent. Disabling cookies may affect the functionality of some parts of the Site. For more information, visit All About Cookies.

Log Files

Our Site uses log files to track user activity, collecting data like IP addresses, browser types, and timestamps.

Web Beacons

We also use web beacons, tags, and pixels to collect data on how Users interact with our Site.

How We Use Your Information

We may use the information collected for the following purposes:

  • To operate and maintain our Site
  • To improve customer service and support needs
  • To personalize user experience
  • To enhance our Site’s functionality and improve our services
  • To send updates and communications, including promotional content if you have opted in
  • To send periodic emails related to orders, inquiries, or other requests

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices to ensure your personal information is secure. This includes using encryption and other security technologies to protect sensitive data.

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share generic aggregated demographic information (not linked to any personally identifiable information) with our business partners and trusted affiliates for operational purposes. Third-party service providers (e.g., for email campaigns or surveys) may have access to your data, but only to the extent necessary to perform their functions.

Third-Party Links and Services

Our Site may contain links to external sites and services. We do not control these sites and are not responsible for their privacy practices. Please refer to the respective privacy policies of any third-party websites you visit.

Google Analytics

We use Google Analytics to analyze website traffic. You can learn more about Google’s use of your data here. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will post the changes on this page and revise the “Last Updated” date at the bottom. We encourage you to review this page regularly to stay informed of any changes.

Your Acceptance of These Terms

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using the Site. Continued use after the posting of changes constitutes your acceptance of those changes.

Contact Us

For questions regarding this Privacy Policy or our data practices, please contact us at:
Email: Justine.small@greenworkssolutions.co.uk
Phone: 01732 868 296
Address: Unit 1 Warsop Trading Estate, Hever Road, Edenbridge, Kent TN8 5LD

 

This page was updated July 3, 2024.