FAQs

  • Are there any hidden charges in the agreement?

    No. The price is based on a fixed price term agreement. It is inclusive of your “Duty Of Care” certificate which is provided, servicing at the agreed service schedule, refills and maintenance.
     

  • Can we have a service based on what we need?

    Yes. Your Local Account Manager will talk to you to find out your service needs, busy times of the year, any special events, extended business hours etc. We will then draw up a service schedule tailored to your specific business requirements.

  • Do you operate regional offices?

    Yes. We pride ourselves on having manned regional offices Mon – Fri. 09.00 – 17.00 whereby you will be assisted on any query you may have, from service to credit control. There are no national call centres or automated answering machines. You will also have your Local Account Managers number who will also be your point of contact.
     

  • Is being greener more expensive?

    No. We have made a choice along with our clients to consider the environment in business. We actively source alternatives to protect our environment, and the costs are no more than other methods of hygiene management.
     

  • Will I have the same technician for each service?

    Yes. Our clients are allocated technicians by area on a permanent basis. You will receive the same technician for all of your products that we manage providing you with the continuity that gives you peace of mind.